L7 Enterprise for Electronic Fax
The venerable fax has been made more valuable than ever with the advent of server-based and network-based faxing services. With a simple click, any employee can kick off a fax to any contact in his directory, and deliver documents, images, and information to anyone else with email or even a good old-fashioned fax machine. Integrating fax into directory-enabled services along with email, instant messaging, and collaboration is a natural productivity enhancer and adds yet another tool to the electronic communications toolbag for employees.
The challenge for regulated industries like financial services, energy trading, and health care is that with employees empowered to communicate efficiently and freely, companies run the risk of being non-compliant with laws and regulations. Records retention regulations direct firms to retain communications between certain people, roles, and companies in an archive that may be analyzed or requested for audit at a later date. Faxes generated by an employee, sent through the fax server and delivered over the Internet may not be captured, leaving the organization potentially out of compliance.
For example, the financial and securities industries take guidance from the Financial Regulatory Authority (“FINRA”), who notes “The use of traditional facsimile machines has started to decline as E-fax software has developed. FINRA views E-faxes as electronic communications and, thus, members should supervise them accordingly.”
With L7 Enterprise for Electronic Fax, organizations can capture all inbound and outbound faxes from the fax server, transform them into formats recognized by the major email archival platforms, and inject fax images, cover pages, sender and receiver ID and number, and timestamps directly into their email archival systems. Faxes are treated like emails, and may be searched, restored, and audited as easily as email is.
L7 Enterprise for Electronic Fax is available today for Captaris RightFax.
