Risk Management Strategies for Instant Messaging
Unified Communications Require Unified Policy Management White Paper
Unified policy management is a set of previously disparate policies on the use of electronic communications that are unified into a new whole, communicated to employees as a whole, and enforced as a whole.
Most companies have policies governing all sorts of behavior. Travel, dress, vacation time, work rules, and employment are all codified into some sort of corporate policy. Likewise, most companies added policies on the use of email, company-owned computers and networks, mobile phones, and other communications devices as PC’s, networks, the Internet, PDA’s, and mobile telephony exploded onto the scene in the 1980’s and 1990’s. Now, with the advent of unified communications in the first decade of the 21st century, the need for similar policy creation is multiplied.
While the ability to create, publish, and communicate a single set of policies governing electronic communications will not be difficult, the task of enforcing those policies across multiple modalities of communication by each employee presents a challenge.
This white paper will address:
- What is Unified Communications?
- Risks and Liabilities of Unified Communications
- What is Unified Policy Management?
- Benefits of Unified Policy Management
Implementing effective controls for complying with the range of regulations that exist will help firms achieve business value far beyond the intangible benefit of the peace of mind gained from satisfactory compliance. Organizations should look to derive meaningful benefits such as more streamlined operations, increased efficiency of IT systems and enhanced communications across the company.
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