Risk Management Strategies for Instant Messaging
Part One: Six Control Measures Every Business Can and Should Take to Secure IM in their Organization
By Paul Ritter, Vice President, Interactive Media Strategies
Instant messaging is evolving into a key component of advanced platforms that enable streamlined enterprise communication via the Web. There are now an estimated 370 million corporate users of instant messaging worldwide, and the number continues to grow at a significant rate. Instant messaging can improve operational efficiencies and increase productivity but it can also put the company at risk—without secure IM, corporations cannot control what enters or leaves the company via IM.
This white paper examines what types of threats and security risks companies face when instant messaging is used within a firm without proper management and control measures in place. The report also outlines the steps and security measures that companies should take to minimize risks and maximize the benefits available from deploying IM and real-time communications successfully.
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